Welcome to Effective Communication. Understanding core principles like clarity, empathy, active listening, adaptability, transparency, timeliness, and respect is crucial for positive outcomes in multifamily leasing. These principles will help you to convey information accurately, fostering better leasing interactions and resident satisfaction.
Kick off your learning journey with a self-assessment to gauge your current knowledge of the course material. As you explore deeper into the course, engage with hands-on activities and round it all up with a Knowledge Check. Aim for a score of 80% or higher - and while you have up to 4 tries, we believe in your ability to nail it the first time! Dive in by clicking the introductory lesson below.
Here's to a fruitful learning experience!
English